Training Calendar
Event
- Title:
- Apollo RCA - Melbourne
- When:
- 11.May.10 - 12.May.10
- Where:
- Cliftons Melbourne - Melbourne
- Category:
- Apollo Root Cause Analysis
Description
Apollo RCA (2-day)
This course examines many of the common pitfalls used in problem solving and how to avoid them. Building on that knowledge, students learn how to clearly define any event-based problem and how to use the Apollo four-step process to develop a causal understanding of that event and identify effective solutions.
Students learn how to use RealityCharting™ software to build cause and effect charts, prepare RCA reports and effectively communicate RCA findings. The course also covers the principles of gathering evidence, interviewing and facilitating an Apollo RCA with a team of participants. RCA skills and knowledge are reinforced with many “hands-on” exercises that allow students to apply the Apollo RCA method to real world problems. Upon successful completion of this course, students will have gained the skill set of an Apollo RCA Practitioner.
At the end of this course students will be able to:
- Perform an Apollo RCA
- Facilitate an Apollo RCA by leading a team of participants
- Identify effective solutions to event-based problems
- Prepare the final RCA report
- Effectively communicate RCA findings
Venue
- Venue:
- Cliftons Melbourne - Website
- Street:
- Level 1, 440 Collins Street
- ZIP:
- 3000
- City:
- Melbourne
- State:
- Victoria
- Country:
-
Description
Cliftons Melbourne boasts some influential neighbours, sharing street frontage within one of Australia’s key financial districts on ‘Bankers Row’, Collins Street. Located half way between Town Hall and Southern Cross Station, this facility offers inspiring views of classic streetscapes and river vistas through large floor to ceiling windows that frame spacious facility guest lounge areas.
The tram stop situated immediately outside the building has seen thousands of course participants come and go from one of Cliftons’ most sophisticated facilities, and provides quick, convenient transportation to and from some of the city’s best shopping and dining experiences.
