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Welcome to Reliability 2.0 Alumni

Conducting an Incident Investigation

Workshop presented by Michael Drew at Reliability 2.0.

 

RCA Time Commitment

Apollo Instructor Mark Hall discusses the scalability of the Apollo method and how to make sure you don't take more time than is needed to complete an effective RCA.


Improving RCA Results - Chris Eckert, Apollo Associates
This paper reviews the elements of an effective RCA method and will describe the necessary attributes for an effective RCA program.


Team Root Cause Investigation
Dow Chemical Reliability Specialist Mike Mastic and Apollo President Chris Eckert presented this paper at the 2008 SMRP conference in Cleveland, OH. The paper highlights the challenges and successes of Dow's RCA program .

 

Case Study: Boeing IT problem Management
Learn how Boeing's enterprise Problem Management group used Apollo RCA to improve service, decrease time to close RCAs and improve profitability.

 

Effective Solutions Versus The Root Cause Myth - Dean Gano
This paper will also discuss why conventional incident reports do not effectively communicate their findings. At the heart of this paper, we will examine the cause and effect principle and develop some
simple tools based on this principle.

 

Identification & Elimination of systemic problems


Comparison of RCA Methods - Dean Gano
The following is a short comparison of common Root Cause Analysis methods used today. There are dozens of different methods, but most of them can be categorized into two distinct classes: Categorization Methods and Causal Relationship Methods. Some techniques combine these two methods.

Apollo Root Cause Analysis Program Institutionalization
This document contains an overview of the necessary elements required for an effective and continuously improving Root Cause Analysis (RCA) program.

 
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